Fit

Customer success is based on us having a deep understanding of your business and your needs. We do our job well so you can focus on yours.

Expectations defined and met.


When our customer relationships begin we take in a deep understanding of how they do business and what their individual needs are. Having that insight allows us to develop a custom solution that is flexible, sustainable, and meets any challenges that may arise.


What do you expect from us?

That is one of the first questions we ask our customers. We can't meet expectations we don't understand and at the end of the day, if you don't succeed, we don't succeed. At any point in our customer relationships, if we are not a fit, you will be the first to know.

We set up our operating procedure around conforming to customer needs to make the fit, not the other way around. Our customers tell us how they want their business done, and are committed to making that a reality and reality into success.


SilverExpress

Built by shippers for shippers, SilverExpress is our Transportation Management System (TMS) that provides customers with timesaving tools to make their jobs easier.

As a proprietary offering, SilverExpress lets our customers easily request quotes, generate orders, track shipments, conduct reporting and much more.

“My coworkers embrace the team mentality, allowing us to work together with the customer as our main focus.”

Lori Lockard

Financial Analyst

7 years Logistics Experience